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Terms & Conditions
General for all products 1) All items returned for exchange or repair must be sent back to www.molecule-clothing.com’s Thailand office with prior authorization (RA). Unauthorized returns may be refused or disregarded. Returns must be initiated within 14 days of the shipment receipt date.
2) Returned items must be in their original packaging. Incomplete returns may be refused or disregarded.
3) Returned items must be in good condition. www.molecule-clothing.com reserves the right to reject return/exchange requests if the returned items are in unacceptable condition.
4) www.molecule-clothing.com will be responsible for return shipping costs if the defective claim is confirmed to be valid, and if the item(s) are returned via Regular Air Mail. Return shipping costs will be refunded by www.molecule-Clothing.com within seven (7) days of receipt of your return. Please allow up to two billing cycles for a refund to appear on your credit card statement. No compensation for shipping costs will be provided when using other shipping methods, including Courier Services, Express Mail or Next Day Air.
5) www.molecule-clothing.com is not responsible for items lost during return shipping. We recommend that you send your return via a reliable carrier to ensure that it reaches us.
6) www.molecule-clothing.com reserves the right to decide upon reshipping methods in cases of return or exchange.
7) Products returned for any reason other than damage, defects or incorrect size will NOT be eligible for return nor exchange. www.molecule-clothing.com does not accept unwanted/unopened returns on any items.
8) In cases of defective return, www.molecule-clothing.com will provide a replacement item instead of a refund.
9) www.molecule-clothing.com reserves the right to change our return policies and/or reject any exchange requests for any reason without prior notice. Should there be any dispute, www.molecule-clothing.com’s decision will be final.
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